Features
POWERFUL FEATURES. SIMPLE TO USE.
Our award-winning GP Surgery websites are packed with useful features. They are all presented in a non-geeky format so that you can make changes and manage your Practice’s website with ease.
THE MSW ADVANTAGE
From NHS-compliant design to effortless content management, MSW gives your practice everything it needs to deliver a better online experience for patients.
Fully compliant, accessible and meets the latest NHS Usability Guidance
We have built the MSW platform using the NHS Usability Guidance and full compliance with WCAG 2.2 (AA) in accordance with HM Government’s Accessibility Regulations for Public Sector Bodies to ensure the best user experience for end users.
Designed and created using the NHS Design Framework
We have built the MSW platform using the NHS Frontend Library to ensure the best user experience for end users. The website platform has been audited using the NHS Benchmarking tool to ensure we meet the standards required by the NHS.
Easy Content Management
A simple, built-in editor puts you in control. Unlike market competition we don’t make you use WordPress or other complicated content management systems to edit your site. The MSW editor is designed to make your life easier. You do not need any technical knowledge or experience – it is as simple as editing a Word document.
Create bespoke online forms and reduce footfall into your practice
MSW offers a wide range of standard forms to allow patients contact the practice. If these forms don’t suit your needs you have the ability to copy standard forms and customise them to fit your needs or you can create new forms from scratch.
Seamless Migration
Our dedicated support team will migrate your practice from your legacy provider to the MSW Platform. We will work in conjunction with the practice to refine the website until you are happy to go live.
Full support included as standard
Our award winning support and web design team deal with over 1000 customer queries every month. They can help with any aspect of how your website looks, and carry out any updating tasks you might want. Our regular customer satisfaction surveys consistently score over 95%.
Help Centre
Our award winning help centre is available to all customers. It contains “how to” guides with step by step instructions and informative videos. Everything you need to know to maintain and update your website is here.
Secure
All websites come with a dedicated SSL certificate, giving you and your patients confidence and trust in your online services.
Change design anytime
When we set you up initially you’ll choose a design and configuration that is right for your practice but you can change this any time you want. A simple click of a button will change the entire look of your website and if you don’t like what you’ve done, it is just as quick to switch back.
Online Consultations
Our Digital Practice features allow patients to interact with you online. NHS syndicated health information and online forms mean that instead of patients tying up a phone line or needing an appointment they can access many of your services online. In addition you can securely capture all types of information to be imported in to your clinical system.
Group Functions
Websites from multiple practices can be grouped and controlled by a single administrator. This allows CCG’s, PCN’s, Federations or similar organisations to add or remove content and collaborate across their geography. Bespoke forms for data collection can be rolled out across a group.
Engaging
All of our website designs include a powerful suite of tools to increase online consultations. These self-serve options reduce the burden on your GP Practice’s appointment slots, phone lines and reception resources.